Surestay Hotel By Best Western Fernley, Fernley

The hotel was in a convenient location near the freeway and close to various dining options and shops. While the rooms were bug-free, modern, and adequately furnished, the strong smell was overwhelming. The service was a mix of being cluttered and not very friendly, but there was a standout employee going above and beyond for guests. The dining experience offered good options at a fair driving distance. The facilities seemed standard.

My stay at the hotel had its ups and downs. The rooms were small but very comfortable, and the front desk staff were friendly and very informative. However, my room was located under the staircase right next to the ice machine, making sleep difficult. Also, the cleanliness was not up to par. The location was great for my needs, but there were some hiccups with service. Overall, a mixed experience.

The hotel had rooms with hardwood floors, making cleaning up after guests easier, though a bit small for a rollaway bed. It had all the conveniences I needed for a short stay, including good WiFi, a work desk with an executive swivel chair.